Privacy Policy

Introduction

Mamta Relocations (“we”, “us” or “our”) is a Government Approved and IBA Approved packing and moving company based in Tathawade, Pune, serving customers across India. We are committed to protecting the privacy of every visitor and customer. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit mamtarelocations.com, request a quote, or use our relocation services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect only the information needed to provide you with safe, reliable and efficient relocation services. This may include:

• Personal Details: Your name, phone number and email address provided when you fill in our quote form or contact us.
• Move Details: Your current and destination locations, the type of service required, and details about the goods to be moved.
• Communication Records: Information you share during calls, emails, WhatsApp messages or other correspondence with our team.
• Technical Information: Basic data such as your IP address, browser type, device information and pages visited, collected automatically when you browse our website.

We do not knowingly collect sensitive personal information beyond what is reasonably required to deliver our services.

How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Preparing and sharing accurate moving quotes and estimates.
• Planning, scheduling and carrying out your relocation safely and on time.
• Communicating with you about your enquiry, booking, payment and move status.
• Responding to your questions, feedback or support requests.
• Improving our services, website experience and customer support.
• Meeting our legal, accounting and regulatory obligations.

We will never sell your personal information, and we only use it in ways that are consistent with the purpose for which it was provided.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our pages, and support basic analytics. Cookies are small text files stored on your device that help the website function correctly and remember your preferences. You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how some parts of the website work.

Sharing With Third Parties

We respect your privacy and limit the sharing of your information. We may share your details only in the following circumstances:

• Service Delivery: With trusted partners, transporters or staff directly involved in completing your relocation.
• Legal Requirements: When required by law, court order, or a valid request from a government or regulatory authority.
• Business Protection: Where necessary to protect our rights, property, safety, or that of our customers and staff.

We do not rent, sell or trade your personal information to third parties for marketing purposes.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. Access to your data is limited to authorised personnel who need it to perform their duties. While we work hard to safeguard your information, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to share sensitive information with us only through trusted channels.

Your Rights

You have the right to control your personal information. Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Ask us to correct or update inaccurate or incomplete details.
• Request deletion of your information where it is no longer required.
• Withdraw your consent or opt out of promotional communications at any time.

To exercise any of these rights, simply contact us using the details below and we will respond as promptly as we can.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please reach out to us:

• Address: Serial Number 76/1/1, Jadhav Wasti, Near Toyota Showroom, Opposite Mahalaxmi Hotel, Tathawade, Pune, Maharashtra 411033
• Phone: 9021993041, 9260026004, 9067764234
• Email: info@mamtarelocations.com

For more information about our services, visit our home relocation and service locations pages, or get in touch with our team.